Care Instructions

 

How to Care for your Jewelry:

 

  1. Keep them in a dry and airy place, away from moisture.

  2. Keep your pieces away from water, chemical products, and perfume.

  3. Don’t let your jewelry be in contact with makeup products or body creams.

  4. Your organic jewelry needs to “breathe”. Don’t put the pieces away in boxes or drawers specially plastic boxes.

  5. If mildew happens, clean the pieces with a dry cloth.

  6. Since your jewelry is made up of natural materials, your pieces may suffer small changes in shape, size, and color.

Above all,

your satisfaction is my goal. If your questions are not answered here, please contact me directly at deborah@deborahkerrjewels.com or 312.375.8192

All shipments

are sent via USPS

Return Policy

I gladly accept returns and exchanges

Contact me within: 21 days of delivery

Ship items back within: 45 days of delivery

I don't accept cancellations.

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged.

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

  • Items on sale

 

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition.

 

Policies are subject to change at any time. 

 

Refusal of business is at my discretion. 

© Deborah Kerr Jewels 
Website designed by Xtra Mile Creative
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All shipments are sent via USPS