Care Instructions

 

How to Care for your Jewelry:

 

  1. Keep them in a dry and airy place, away from moisture.

  2. Keep your pieces away from water, chemical products, and perfume.

  3. Don’t let your jewelry be in contact with makeup products or body creams.

  4. Your organic jewelry needs to “breathe”. Don’t put the pieces away in boxes or drawers specially plastic boxes.

  5. If mildew happens, clean the pieces with a dry cloth.

  6. Since your jewelry is made up of natural materials, your pieces may suffer small changes in shape, size, and color.

Above all,

your satisfaction is our goal. If your questions are not answered here, please contact us directly at:

E-mail: deborah@deborahkerrjewels.com  Phone: 1.312.375.8192

Return Policy

We gladly accept returns and exchanges.

Contact us within 15 days of delivery, and

ship items back within 30 days of delivery.

We don't accept cancellations of orders.

But please contact us if you have any problems with your order.

The following items can't be returned or exchanged:

  • Custom or personalized orders

  • Items on sale

 

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, we can't accept it.

Policies are subject to change at any time. 

 

Refusal of business is at our discretion.

All shipments

are sent via USPS